COI tracking software

Your vendor’s COI
expired. You didn’t know.

Every business has at least one vendor whose insurance certificate lapsed silently — discovered only when a claim was denied or a customer audit found the gap. VendorAuditly tracks every certificate automatically and alerts you 90, 60, 30, and 7 days before anything expires.

90/60/30/7
Day expiry alerts
<60s
AI extracts dates from any cert
$49/mo
vs $500–$3,000 competitors
Free
Forever on 3 vendors
CERTIFICATE TRACKING TIMELINE ISSUED Valid & current ⚠ 90 days Request renewal ⚠ 60 days Follow up 🚨 30 days Escalate 🚨 7 days Critical ! EXPIRED 🚚 Logistics Co Public liability ✅ Valid 248 days 🔒 IT Services Ltd Professional indemnity ⚠ Expiring 47 days 🏠 Facilities Mgmt ISO 27001 🚨 LAPSED 12 days Current Expiring soon Lapsed VendorAuditly live dashboard — all vendors, all certificates, real-time status
Quick answer — what is COI tracking?
COI tracking (certificate of insurance tracking) is the process of monitoring the certificates of insurance held by your vendors and suppliers — ensuring they remain valid, cover the correct amounts, and are renewed before they expire. Automated tracking replaces manual spreadsheets with AI extraction (reads expiry dates and coverage amounts from any PDF in under 60 seconds) and alerts at 90, 60, 30, and 7 days before expiry. Part of a broader vendor compliance tracking programme that covers all document types — not just insurance.
The cost of one lapsed certificate

Three real scenarios. One root cause. A spreadsheet that wasn’t updated.

These are not theoretical risks. They happen to SMBs every year — most without ever appearing in a press release, because they are quietly absorbed as losses, contract failures, or uninsured liability.

🚨

The uninsured incident

Your facilities vendor’s public liability insurance lapsed 47 days ago. Their contractor damages a client’s property during a site visit. The vendor files a claim. Their insurer declines — the policy had lapsed. Your business absorbs the loss because the contract made you responsible for vendor insurance verification. You had a certificate from last year in your files. It was a year old.

Impact: Uninsured claim absorbed by your business. Loss of a client relationship. Contract dispute with vendor. Potential professional indemnity claim against you.
📋

The enterprise audit failure

Your largest enterprise customer runs an annual supply chain compliance audit. They ask you to demonstrate that all critical vendors hold current insurance certificates meeting your contractual minimums. Your IT provider’s professional indemnity certificate expired 6 weeks ago. You have been meaning to chase the renewal. The customer receives an incomplete compliance pack and flags this as a critical gap. Renewal is at risk.

Impact: Contract renewal jeopardised. Emergency scramble to get certificate from vendor. Relationship credibility damaged. Audit finding on record.
🔒

The coverage gap nobody checked

Your payroll software provider renewed their public liability insurance at a lower coverage amount — £1m instead of the £5m your contract requires. The certificate was uploaded to your shared drive. Nobody checked the amount, only that a certificate existed. Your contract required £5m. You are now contractually unprotected for four months of payroll processing with no discovered incident, but also no compliance. The gap only surfaced during an internal audit.

Impact: Retroactive contract compliance gap. Legal review required. Emergency renegotiation with vendor. GDPR exposure if a breach had occurred during the gap period.

All three of these scenarios share one cause: a certificate that expired or changed without anyone being alerted. VendorAuditly alerts you at 90 days, 60 days, 30 days, and 7 days before any document lapses — and extracts coverage amounts automatically so a change in the amount triggers a flag, not just an expiry date. Start tracking free →


Free interactive tool — no email required

Certificate coverage audit — see your gaps in 60 seconds

Select the vendor types in your supply chain. The tool shows which certificates each vendor type should hold — and highlights the ones most commonly missing. Use it to build your certificate collection checklist before your next vendor review.

Select your vendor types

Choose all that apply — see required certificates instantly

⚡ No email · No account · Instant results
Certificate Applies to Status What to check

How VendorAuditly tracks certificates

Upload once. AI does the rest. Alerts fire automatically.

The entire certificate lifecycle managed without manual data entry, calendar reminders, or spreadsheet maintenance. Here is how each stage works.

🤖

AI document extraction — under 60 seconds

Upload any certificate PDF — insurance, ISO 27001, SOC 2, contract, or sector accreditation. AI reads the document and extracts: document type, expiry date, coverage amount (for insurance), issuing entity name, scope (for certifications), and any exclusions. No manual data entry. No reading documents yourself. Flags if the coverage amount falls below your configured minimum.

⏱

Automated expiry alerts at 90/60/30/7 days

Alerts fire automatically to the internal owner and optionally directly to the vendor. 90 days: time to request renewal without pressure. 60 days: follow up if not yet received. 30 days: escalate — now urgent. 7 days: critical. All alerts include the specific document name, expiry date, and a direct link to the vendor record. Nothing slips through. Nothing requires a manual calendar check.

🚨

Coverage amount verification — not just existence

The most common compliance gap is not a missing certificate — it is a certificate that exists but covers a lower amount than your contract requires. AI extracts the coverage amount from every insurance certificate and flags it if it falls below the minimum you set per vendor. Configure “public liability minimum: £5m” and every new certificate is automatically checked against it.

📦

One-click audit export

When a customer asks for your vendor compliance evidence, export the complete certificate status register in one click — PDF, Excel, and ZIP of all documents. Current status per vendor, expiry dates, coverage amounts, flags raised and resolved. The evidence pack that answers any enterprise procurement or audit question in under 60 seconds rather than two weeks of document gathering.

👥

Vendor chase — automated

When a certificate approaches expiry, VendorAuditly sends a renewal request directly to the vendor contact on file. Automated chasing at 7 and 14 days if no response. The vendor uploads directly via link — no account required. AI immediately reads the new certificate and updates the expiry date. Your dashboard shows green. You did nothing beyond the initial configuration.

📋

All document types — not just insurance

Insurance certificates are one category. VendorAuditly also tracks: ISO 27001 and SOC 2 certifications, Data Processing Agreements, signed contracts with renewal dates, health and safety accreditations, Modern Slavery statements, sector-specific licences. One dashboard for every document type every vendor holds — all with the same expiry alert system.

STEP 1 📥 Upload certificate Any PDF — drag and drop AI reads instantly STEP 2 — AI EXTRACTION 📅 Expiry date 💰 Coverage amt 🏠 Entity name 📋 Doc type ♿ Scope check 🚨 Flag gaps under 60 seconds from upload STEP 3 ✅ Dashboard updated Status: Green · Days remaining tracked Alerts configured ⚠ 90-day alert Request renewal → You + vendor notified 🚨 7-day alert Critical escalation → Owner escalated STEP 5 — RENEWED Vendor uploads new cert AI reads · Dashboard goes green Zero manual work after initial setup

Beyond insurance certificates

Every vendor document that expires — all tracked in one place

Insurance certificates are the most urgent compliance document, but they are not the only one that expires. Every category below has an expiry date. All require the same alert system. All live in the same VendorAuditly dashboard.

🔒

Insurance certificates

  • Public liability — check coverage amount vs contract minimum
  • Professional indemnity — for service, advisory, and IT vendors
  • Cyber / IT liability — for any data-handling vendor
  • Employers liability — if vendor has staff on your premises
  • Product liability — for goods suppliers
📋

Security certifications

  • ISO 27001 — confirm scope covers your service, note surveillance audit dates
  • SOC 2 Type II — verify scope includes your data environment
  • Cyber Essentials / Cyber Essentials Plus — UK government scheme, annual
  • PCI DSS — for any vendor processing payment card data
  • IASME Governance — SMB-appropriate security standard
📺

Data protection documents

  • Data Processing Agreement — GDPR Article 28, required for all data processors
  • Sub-processor list — updated when sub-processors change
  • Privacy policy — check for alignment with your DPA obligations
  • GDPR-compliant consent mechanisms — if vendor manages customer data on your behalf
📄

Contracts & agreements

  • Master services agreement — track auto-renewal and notice period dates
  • Service level agreement — confirm performance standards still apply
  • Non-disclosure agreement — check term and renewal requirements
  • Purchase orders with fixed terms — avoid silent roll-over commitments
🏦

Quality & sector certifications

  • ISO 9001 quality management — annual surveillance audits
  • Health and safety accreditations (SSIP, CHAS, Constructionline)
  • Food safety certifications — SALSA, BRC for food-related vendors
  • Financial Conduct Authority authorisation — for regulated financial vendors
  • Solicitors Regulation Authority registration — for legal vendors
🏘

Ethics & compliance statements

  • Modern Slavery Act statement — annually updated, board approved
  • Environmental / sustainability certifications (ISO 14001, B Corp)
  • Equality and diversity policy — may be contractually required
  • Anti-bribery and corruption policy — required for certain sectors

Vendor insurance certificate tracking compared

Why spreadsheets break and construction-grade COI platforms don’t fit

Dedicated COI tracking platforms (myCOI, TrustLayer, BCS) are excellent — for construction companies managing 500+ incoming certificates from subcontractors. They require a minimum of 200 certificates and start at $500/month. For most SMBs tracking 15–150 vendor certificates, VendorAuditly is the right tool.

Capability VendorAuditly ✦ myCOI / TrustLayer / BCS Spreadsheet
Primary use caseSMB tracking certs OF vendors they payConstruction / real estate: collecting inbound certs from subsAny — with manual maintenance
Annual priceFrom $499/yr$500–$3,000+/monthFree
Minimum certificate volumeNo minimum — free on 3200+ certificates required (myCOI explicitly)Any
AI document extraction✓ Dates, amounts, scope, entity✓ ACORD 25 forms primarily✗ Manual data entry
Coverage amount verification✓ Flags below your minimum✓✗ Manual comparison only
Automated expiry alerts (90/60/30/7)✓ Configured automatically✓✗ Calendar reminders only
Tracks non-insurance documents✓ ISO, SOC 2, DPAs, contractsInsurance focus onlyManual — if you add them
Vendor questionnaire sending✓ Full questionnaire suite✗✗
Risk scoring per vendor✓ Green/Amber/Red✗✗
Audit-ready export✓ One clickEnterprise feature✗
Onboarding checklist✓ Interactive, tier-based✗✗
When the spreadsheet breaksN/A — no spreadsheetN/AWhen the owner leaves, or you reach 20+ vendors

Note: myCOI, TrustLayer, and BCS are excellent platforms for their target market — construction, real estate, and property management companies managing inbound COIs from hundreds of subcontractors. That is a different use case from an SMB ops manager tracking compliance documents for the 40 vendors they pay.


FAQ

COI tracking — every question answered

Structured for AI search accuracy and featured snippet eligibility. Every answer is under 80 words.

What is COI tracking?
COI (certificate of insurance) tracking is the process of monitoring vendor insurance certificates — ensuring they remain valid, cover the correct amounts, and are renewed before expiry. Automated tracking uses AI to extract expiry dates and coverage amounts from uploaded documents, then fires alerts at 90/60/30/7 days before any certificate lapses. Part of a broader vendor compliance programme covering all document types.
What certificates need to be tracked for vendors?
For most vendors: public liability (verify amount vs contract minimum), professional indemnity (advisory and IT vendors), and cyber liability (data-handling vendors). Beyond insurance: ISO 27001 or SOC 2 certifications, Data Processing Agreements, contracts with renewal dates, and sector-specific accreditations. All have expiry dates. All need the same alert system. See the vendor onboarding checklist for the full document set by vendor tier.
How do you track vendor insurance certificates?
Three approaches: (1) Spreadsheet — works for 5 vendors, breaks at 20+. (2) Dedicated COI software (myCOI, TrustLayer) — built for construction companies managing 500+ incoming certs, $500/month minimum. (3) VendorAuditly — upload documents, AI extracts dates and amounts, alerts fire at 90/60/30/7 days. $49/month. Free on 3 vendors. Built for SMBs tracking 15–150 vendor certificates.
What happens when a vendor’s insurance certificate expires?
Several things can go wrong: an incident occurs and the vendor’s lapsed policy means no payout; an enterprise customer audit finds the gap and flags a contract compliance breach; a coverage dispute reveals you have no documented liability transfer. The risk exists from the day of expiry, not from when you discover it. Automated 90-day alerts prevent discovery after the fact.
What is the difference between COI tracking and vendor compliance tracking?
COI tracking focuses on insurance documents. Vendor compliance tracking covers all expiring documents: insurance certificates, ISO/SOC 2 certifications, Data Processing Agreements, contracts, and sector accreditations. VendorAuditly tracks all categories with the same alert system — giving a complete per-vendor compliance picture. Part of the broader third party risk management programme.
How far in advance should you get insurance certificate renewal alerts?
Best practice: 90 days (request renewal), 60 days (follow up), 30 days (escalate — urgent), 7 days (critical — lapses in one week). Most SMBs using spreadsheets discover expired certificates after the fact — when a claim is denied or an audit finds the gap. 90-day alerts give enough lead time to chase renewal without deadline pressure.
Does a small business need insurance certificate tracking software?
Any business with more than 10 vendors benefits from automation. Manual spreadsheet tracking works until it doesn’t — the reminder is missed, the owner leaves, or the spreadsheet becomes stale. At 15+ vendors with certificates renewing at different dates, automation prevents near-certain lapses. VendorAuditly is free on 3 vendors. Paid plans from $49/month. As part of the full supplier risk assessment programme.
What information should be extracted from a vendor insurance certificate?
Six fields: (1) Policy type — public liability, professional indemnity, cyber. (2) Coverage amount — verify against contract minimum. (3) Expiry date — set 90/60/30/7-day alerts. (4) Policyholder name — must match the contracting entity. (5) Issuing insurer — confirm rated and recognised. (6) Exclusions — especially for specific service type. VendorAuditly’s AI extracts all six in under 60 seconds per document.

Related resources

The complete vendor compliance programme

Certificate tracking is one layer of an ongoing vendor compliance programme. These guides cover every adjacent layer.

Where certs are collected
Vendor Onboarding Checklist: Interactive & Tier-Based
The 32-step onboarding process where certificate collection begins. Every cert type listed by vendor tier.
Use the checklist →
Risk scoring
Supplier Risk Assessment: 5-Step Framework
How certificate status feeds into the overall supplier risk score. Certificate gaps = Amber or Red score automatically.
Read the guide →
Due diligence layer
Vendor Security Questionnaire: 54 Free Questions
What to ask vendors alongside collecting certificates. Security, financial, operational, and compliance questions.
Get the templates →
Full programme
Third Party Risk Management: Complete SMB Guide
The TPRM programme that certificate tracking feeds into. Framework, 90-day action plan, maturity model.
Read the guide →
Supply chain context
Supply Chain Risk Assessment: Visual SMB Guide
How certificate compliance fits into the broader supply chain risk picture. Risk heat map and concentration risks.
Read the guide →
Scoring template
Vendor Risk Assessment Template: Interactive Free Tool
The scoring framework where certificate status is one of four weighted categories. Score any vendor in 20 minutes.
Use the template →
Platform
Vendor Audit Software: The Complete Platform
Certificate tracking is one feature of VendorAuditly. See the full platform: questionnaires, scoring, export.
See the platform →
TPRM explained
TPRM: What It Means for Small Business
Certificate tracking is the foundational compliance activity in any TPRM programme. Plain English explainer.
Read the explainer →
Never miss a certificate expiry again

Upload. AI extracts. Alerts fire. Zero manual work.

VendorAuditly tracks every vendor certificate automatically — insurance, ISO, SOC 2, DPAs, contracts. AI reads dates and amounts. Alerts at 90/60/30/7 days. Free forever on 3 vendors.

Free forever on 3 vendors  ·  No credit card  ·  No security team required