Security

You use VendorAuditly to hold your vendors’ certificates, contracts and questionnaire answers. That makes us one of your vendors too, so this page answers the questions we would ask. It describes what is in place today and does not claim certifications we don’t hold.

Certifications

VendorAuditly is not yet ISO 27001 certified and does not have a SOC 2 report. We are an early-stage company and would rather say so than imply otherwise. The controls below are what we run today. If your review needs a completed security questionnaire, send it to support@vendorauditly.io and we will answer it.

Infrastructure and encryption

Application data and uploaded documents are stored in Supabase (managed PostgreSQL and object storage). Supabase encrypts data at rest, and all traffic between your browser, our application and Supabase uses TLS. The web application is served by Vercel over HTTPS only.

Access control

Every table that holds customer data is protected by PostgreSQL row-level security, so a signed-in user can only read and write rows that belong to their own workspace. Access is enforced in the database, not only in the application. Server functions that need wider access hold their keys server-side; they are never sent to the browser.

Vendors answer questionnaires through a unique, unguessable link and never get an account or see anything beyond the questionnaire they were sent.

AI features

When you use an AI feature, such as extracting dates from an insurance certificate, the relevant text is sent to OpenAI through its API to produce the result. Under OpenAI’s API terms, data sent through the API is not used to train their models by default. We don’t send your data to AI services unless you use a feature that needs it.

Sub-processors

ProviderWhat it does for us
SupabaseDatabase, authentication, file storage and server functions
VercelHosting of the web application
OpenAIAI features: reading uploaded documents, drafting questionnaire answers, vendor research
Resend and BrevoTransactional email (questionnaire links, reminders, alerts)
Dodo PaymentsPayment processing; we never see or store card details
PostHogProduct analytics, proxied through our own domain

Your data, on request

You can ask us to export or delete your workspace data at any time by writing to support@vendorauditly.io. Our privacy policy sets out what we collect and how long we keep it.

Reporting a vulnerability

If you think you have found a security issue, email support@vendorauditly.io with “Security” in the subject line and enough detail to reproduce it. Please don’t access other customers’ data or disrupt the service while testing. We will acknowledge your report and keep you updated while we fix it.